Contacting us is easy. All you need to do is – email us at (email id). We are available from 8 AM to 7 PM. As there is a huge volume of emails, we will contact you as soon as possible.

If you want an order at a specific time, you need to inform us via email regarding the date and time. We will make sure you have your bouquet of fresh and well-presented flowers at your doorstep by then. This might incur some charges, depending on your requirements.

Relriss determines shipping and delivery charges based on several factors, including the delivery location, order size, and urgency. For same-day deliveries within Dubai, a dispatch fee (depending on your location) is applicable. Shipping costs are calculated at checkout based on the recipient’s address and the selected delivery option. We offer transparent pricing to ensure customers are aware of all charges before finalizing their order.

Yes, Relriss offers same-day flower delivery across Dubai. For same-day deliveries, a dispatch fee of AED 9.99 is applicable, which is included in the shipping cost. Our team works diligently to ensure your flowers are delivered promptly and in pristine condition.

We always keep our customers informed about the status of their flower orders. That’s why we offer real-time order tracking and delivery updates to provide you with complete peace of mind.
Simply log into your Relriss account or contact our customer service team, and we’ll be happy to provide you with the current status of your order, including the estimated delivery time. Our transparent and responsive approach ensures you can confidently track your flowers every step of the way.

We recommend booking your wedding flowers at least 3-6 months in advance. This allows our experienced floral designers ample time to source the freshest blooms, create custom arrangements tailored to your wedding theme and vision, and ensure seamless delivery on your special day.
By booking early, you’ll have the opportunity to collaborate with our team, explore various floral options, and make any necessary adjustments to your order. This advanced planning also helps us secure your preferred delivery date and ensure the availability of our skilled florists. We ncourage you to reach out to Relriss as soon as you’ve set your wedding date to secure your dream floral arrangements.

If there’s no one home, we will try to find a safe area away from the sunlight to leave the flowers. Also, we will contact your neighbors to see if they can accept your delivery, until you get back home. Also, if you know you will not be available, we recommend you ordering vase with the flowers, so that your flowers stay fresh.
If none of the above works, we will contact you to see if you want the flowers delivered the next day. This might incur additional fee, so we recommend only to order when you are available at the residence.

We do not offer international delivery, but our same-day and next-day services ensure your flowers reach your loved ones in Dubai promptly and in pristine condition.
Currently we only deliver in Dubai and some regions of the UAE. But as we grow with time, we aim to expand our services in different parts of the UAE and other countries as well. You can visit our website to check out some amazing fresh flowers. Happy shopping!